Our Standards

The enstra Code of practice

As a member of the Institute of Business Consultancy (IBC) and a Certified Management Consultant (CMC) Peter Franklin adheres to the IBC's code of conduct in all his, and enstra's, consulting activities. (click here of details of the IBC Code of conduct).

In addition we abide by the following principles:

  1. We will be open and transparent with you in respect of our business dealings
  2. We will pro-actively advise you of any potential conflicts of interest and how we propose to manage them
  3. We will at all times seek win-win solutions with you, and are positively disposed to finding workable ways of sharing risk and reward
  4. We are mindful of the need to assure sustainable development for both ourselves and our clients. To this end we have put in place, and abide by, our own environmental policy (click here for details)

Privacy Policy

Who Are We?

ENSTRA CONSULTING is a company registered in England. At ENSTRA CONSULTING ensuring the security of our client’s data is a key priority and we remain committed to respecting your privacy. We promise to handle your data fairly and legally at all times. We offer complete transparency in the way that we collect data about you and how it is used.

This policy, which applies whether you phone or visit us online from a desktop, laptop, tablet or mobile, explains the what, how, and why of the information we collect when you visit our website. It also explains the specific ways we use and disclose that information.

The Collection of Personal Information

Personal information from you, such as your name, email address or telephone number which is provided via our contact forms is treated as confidential information.

Your email address will never be sold to 3rd parties or spammed.

Collecting Domain Information

ENSTRA CONSULTING also collects domain information (e.g. IP address and referring URL's) as part of its analysis of the use of this site. This data enables us to become more familiar with how people visit our site, how often they visit and what parts of the site they visit most often. This information is collected automatically and requires no action on your part.

Disclosure to Third Parties

ENSTRA CONSULTING does not pass on or sell email addresses or any other information to 3rd parties.

Use of Cookies

Some pages on this site use "cookies," which are small files that the site places on your hard drive for identification purposes. These files may be used for site registration and customisation the next time you visit us, and to make navigating the website more user-friendly.

A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. You should note that cookies cannot read data off your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function, and you may find it harder to access certain information on this site.

The Cookies on this website consist of:

Session cookies which help with form filling, remembering the information input when navigating between pages. These are destroyed when the browser window is closed.

Google Analytics cookies for monitoring website usage.

Google Analytics

We use Google Analytics to gather standard internet log information and details of visitor patterns on our site. We do this with the end goal of improving your experience on our site, but also to help us track our performance.

The information collected is only processed in a way so that the user remains anonymous.

How ENSTRA CONSULTING Ensure Privacy

We have implemented security precautions to protect the loss, misuse or alteration of your information. When you give us personal information, we make it our priority to ensure that it’s treated securely.

Your Legal Rights

Your rights relating to your personal information.

If you want to exercise your rights, have a complaint, or just have questions, please contact us. You can change your marketing preferences at any time. Please send your request to peter.franklin@enstra.com.

Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that ENSTRA CONSULTING hold. To do so, please email your request to peter.franklin@enstra.com.

Keeping your Information

We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or for as long as is necessary to provide support-related reporting.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account, or it is no longer needed to provide the services to you.

Website Terms & Conditions

This site is presented and operated by ENSTRA CONSULTING from within the United Kingdom. ENSTRA CONSULTING makes no representation that information or materials available on this site, or on other sites linked to this site, are appropriate or available for use in other locations, or accessible from locations where their contents may be illegal or prohibited. If you choose to access this site from other locations, you do so of your own initiative and are solely responsible for compliance with applicable local laws.

Restrictions on Use

The content of this website contains copyrighted material (including but not limited to code, copy and media) of ENSTRA CONSULTING or others.

You may not copy, modify, republish, or distribute any of these materials for commercial use without the express written permission of ENSTRA CONSULTING or other copyright owner. Any material downloaded for reference or non-commercial use must retain any copyright notices.

Website Links

This website contains links to websites operated by other parties. We do not control such websites and ENSTRA CONSULTING takes no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of links to such websites does not imply any endorsement of views, statements or information contained in such websites.

Disclaimer of Warranty

While ENSTRA CONSULTING attempts to provide accurate information or materials on this site, or on any sites linked to this site, all such information is provided "as is." and ENSTRA CONSULTING does not warrant or make any representations regarding the validity, accuracy, completeness, or reliability of such information or materials, or of the results of using same.

Changes to this Privacy Policy

We care about your safety online and the security of the information you share. We routinely review our Privacy Policy to ensure it complies with the most recent regulations.

We last updated our Privacy Policy in May 2018 and it will be reviewed again in 6 months.

How to contact us

We always like to hear from our clients, especially if you feel we could have done better or felt at all underwhelmed by our service.

If you:

Please don’t hesitate to contact us on 020 8780 3313 or by sending your request to peter.franklin@enstra.com.

The Internet of Energy

Read the recent articel by Ian Campbell of Enstra on the coming of age of the Internet of Energy based on his insights form being chair of the Smarter Homes and Buildings group at the EUA.  You can read the article by clicking here.

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